What this website collects
This website has one form: a "Send us a message" box above the footer on every
page, and a fuller version on the Contact page. It asks for
your name, email and message (the Contact page also has an optional phone field).
When you submit it, the form opens your own email program with those details filled
in and you press send — the website itself does not store the message. Once it
reaches us, we keep what you sent so we can reply and, if you become a client, keep
a record of that conversation.
The same is true if you call 714.305.4111, text 714.503.8069, or email info@love-pilates.com directly — we see and keep
whatever you send us.
Analytics
Every page loads Mindbody's booking script, which also runs Google Analytics and
sets cookies in your browser. That tells us roughly how many people visit and which
pages they look at — it is not tied to your name. You can turn it off from the
cookie banner or from the Cookie Policy page, which
lists every cookie in full.
Booking through Mindbody
All booking, scheduling, payment and account management happens through Mindbody, a
separate company we use to run the studio. The class pricing, schedule and
private-appointment pages show booking windows embedded from Mindbody. Anything you
enter into one of those — your account details, class selection, payment
information, and any notes about an injury or condition — is collected and stored by
Mindbody under its own privacy policy, not this website. Read it at mindbodyonline.com/privacy.
Notes you add when booking — an injury, a surgery, a diagnosis — are stored in your
Mindbody account and shared with the instructors at Love Pilates so we can plan your
session. We do not share that information outside the studio.
Cookies and tracking
Through Mindbody's booking script, this website causes Google Analytics cookies to
be set, and the embedded Mindbody booking windows set their own cookies on Mindbody's
domain. The site runs no advertising or marketing trackers. Our Cookie Policy lists every cookie and explains how to
decline analytics.
Children's privacy
This website is not directed at children, and we do not knowingly collect
information from anyone under 13. Our studio guidelines
require clients to be at least 14, with anyone under 18 accompanied by a parent or
guardian.
California residents
We do not sell personal information and we do not share it for cross-context
behavioral advertising. The analytics cookies described above are the only tracking
on the site, and you can turn them off from the cookie banner or the Cookie Policy page. We treat a Global Privacy Control
signal from your browser as a request to decline those analytics cookies. For
information held in your Mindbody account, the access, correction and deletion
controls are in Mindbody's account settings and privacy policy.
Questions or changes
We'll update this page if what the website does ever changes. If you have a
question about privacy at Love Pilates, email info@love-pilates.com.